Network diagnostics + remote monitoring of the PROFINET network for 14 days

Network diagnostics + remote monitoring of the PROFINET network for 14 days


Are you experiencing PROFINET outages? Order diagnostics with remote monitoring. A FOXON technician will come, install the tester and we will monitor your network remotely for two weeks. We will discover the causes of instability in your PROFINET network and you will know how to repair or improve your network. More

Manufacturer: FOXON Code: PN-monitoring

1 519,90 EUR excl. VAT (1 839,08 EUR incl. VAT)
service

Are you experiencing PROFINET outages? Order diagnostics with remote monitoring. A FOXON technician will come, install the tester and we will monitor your network remotely for two weeks. We will discover the causes of instability in your PROFINET network and you will know how to repair or improve your network. More

Manufacturer: FOXON Code: PN-monitoring

Discover hidden problems on your industrial network

  • Are you experiencing intermittent communication failures?
  • Do you want to prevent unexpected failures and unplanned downtime?
  • Do you want to have the quality of your PROFINET installation assessed?

Have an experienced technician measure your network

Having analysed thousands of networks, we will be happy to measure yours too.

Diagnostics & Remote Monitoring of PROFINET Networks is a service that identifies faults on your industrial network in the following way.

Remote Monitoring of PROFINET Networks | FOXON1, Network diagnostics

A FOXON technician will carry out a one-off diagnosis of your network. After that, they will install a continuous monitoring solution on your network and let it analyse the communication for 14 days.

2, Remote monitoring

During these 14 days, the technician will be carrying out remote continuous monitoring of the communication and assessing the situation.

What enables us to perform remote diagnostics is the Ewon industrial router for remote access. It is also included in the hire offered. We use independent 4G/LTE connection – that way we do not have to rely on the Internet connection provided by the customer. We connect to the Ewon router and the continuous monitoring solution behind it through the Talk2M cloud service, via a highly secure VPN tunnel.

3, Technical support

If, during the continuous network diagnostics, your network fails, the technician will contact you by phone to discuss the problems that have occurred so that you can, through joint effort, locate and troubleshoot the faults as soon as possible.

4, Assessment and recommendations

Following the 14 days, the technician will assess the entire situation, generate reports and present recommendations for addressing the intermittent problems found and for improving the health and the robustness of your network.
Remote Monitoring of PROFINET Networks | FOXON

14 days after the installation, the continuous monitoring solution hired by you will be uninstalled, either by the technician or the FOXON Sales Representative responsible for your region.

What are the prerequisites for performing the PROFINET diagnostics offered?

  • The presence of a person knowledgeable about the site (i.e. the production line and the industrial network) during the one-off diagnosis and the installation of the continuous monitoring solution
  • For us to be able to install the continuous monitoring solution, we have to disconnect the PLC from the PROFINET network for a few seconds. This will enable us to install the EtherTAP TAP adapter for passive analysis

What will you get?

Following the one-off diagnosis, we will provide you with a PDF report (in Czech or English) that will include:

  • Information about the site analysed (the name and description of the segment measured)
  • LiveList – a list of all the stations taking part in communication on your network and their statuses
  • Statistics showing basic communication information and error messages for each station on your network
  • Time stamped error and diagnostic messages and lost telegrams
  • A record of communication with regard to telegrams, containing a description of detected problems

In addition, you will get:

  • Continuous network monitoring for 14 days
  • Identification of intermittent problems on your PROFIBUS network
  • The opportunity to consult a FOXON technician about the failures and problems that have occurred on your network
  • Recommendations for addressing the intermittent problems found and for improving the health of your network

The price for Diagnostics & Remote Monitoring of PROFINET Networks includes:

  • A one-off diagnosis of a PROFINET network in one company – up to 7 hours of on-site analysis
  • The hire of the continuous monitoring solution for 14 days
  • The installation and uninstallation of the continuous monitoring of your PROFINET network in the form of the yellow portable case
  • A comprehensive report on the health of your network
  • Recommendations for improving the health of your network

Please note: The price does not include the accommodation and travel associated with the callout. There is a charge of 13 CZK/km (excl. VAT). We will include these costs in our quote for you depending on your location.

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