Remote Monitoring of PROFIBUS Networks

A functional production line does not necessarily mean perfectly healthy network communication

• Are you experiencing intermittent communication failures?
• Do you want to prevent unexpected failures and unplanned downtime?
• Do you carry out regular preventive maintenance and need to gain a deeper insight into your network's health?
• Do you want to learn about the quality of your suppliers' or employees' network installation work?

Discover all the causes of your PROFIBUS DP network failures

Diagnostics & Remote Monitoring of PROFIBUS Networks is a service that identifies faults on your industrial network in the following way.

1, Network diagnostics

A FOXON technician will carry out a one-off diagnosis of your network using the specialised ProfiTrace 2 tester. After that, they will install the ComBricks continuous monitoring solution on your network and let it analyse the communication for 14 days.

2, Remote monitoring

During these 14 days, the technician will be carrying out remote continuous monitoring of the communication and assessing the situation.

What enables us to perform remote diagnostics is the Ewon industrial router for remote access. It is also included in the hire offered. We use independent 4G/LTE connection* – that way we do not have to rely on the Internet connection provided by the customer. We connect to the Ewon router and the continuous monitoring solution behind it through the Talk2M cloud service, via a highly secure VPN tunnel.

*We can also offer Internet connection through WiFi or UTP cable.

3, Technical support

If, during the continuous network diagnostics, your network fails, the technician will contact you by phone or email to discuss the problems that have occurred so that you can, through joint effort, locate and troubleshoot the faults as soon as possible.

4, Assessment and recommendations

Following the 14 days, the technician will assess the entire situation, generate reports and present recommendations for addressing the intermittent problems found and for improving the health and robustness of your network.

14 days after the installation, the continuous monitoring solution hired by you will be uninstalled, either by the technician or the FOXON Sales Representative responsible for your region.

If you have found the continuous monitoring useful and would like to keep using it, we will be happy to recommend the right ComBricks modular system for your network.

What are the prerequisites for performing the PROFIBUS diagnostics offered?

• The presence of a person knowledgeable about the site during the actual analysis
• The availability of a 230 V socket
• At least one PG port available in each network segment for connecting the analyser. Without this port, we cannot analyse a given network segment.
• Up-to-date network documentation if available

What will you get?

The one-off diagnosis will provide you with:

• Information about the site analysed (the name and description of the segment measured), plus general information about the network analysed
• LiveList – a list of all the stations taking part in communication on your network and their statuses
• Names of all the stations available on your network if you have the devices' GSD files
• Strength of the PROFIBUS signal on each available station
• Information about communication faults on your network
• Detailed graphs showing the PROFIBUS signal on all stations
• Assessment of your network and recommendations for improving its operability

In addition, you will get:

• Continuous network monitoring via ComBricks for 14 days
• Identification of intermittent problems on your PROFIBUS network
• The opportunity to consult a FOXON technician about the failures and problems that have occurred on your network
• Recommendations for addressing the intermittent problems found and for improving the health of your network

The price for Diagnostics & Remote Monitoring of PROFIBUS Networks includes:

• A one-off diagnosis of a PROFIBUS network in one company – up to 7 hours of on-site analysis
• The hire of ComBricks continuous monitoring for 14 days
• The installation and uninstallation of the continuous monitoring in the form of the portable yellow case
• An unlimited number of reports created (depending on the complexity of your PROFIBUS network)
• Recommendations for improving the health and robustness of your network

Please note: The price does not include the accommodation and travel associated with the callout. There is a charge of 13 CZK/km (excl. VAT). We will include these costs in our quote for you depending on your location.