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Talk2M Pro

The Talk2M Pro service provides secure on-demand access to a large number of remote machines and devices, ranging from a few hundred to several thousand. Combined with an Ewon industrial router, it allows you to monitor and control a large variety of PLCs and automated devices.

Manufacturer
eWON

Price (tax excl.):0 Kč

Price (tax incl.):0 Kč

Information

                                



What Is the Difference Between the Free and the Paid Version?

The Talk2M Free+ enables only one user to connect to one Ewon modem. If another user wants to connect to the same modem, the first user has to disconnect first. Of course you can create multiple Talk2M accounts and assign one Ewon modem to each of them. One user will then be able to connect to one Ewon on one of the Talk2M accounts, while another user will be able to connect to another Ewon on a different Talk2M account. However, these two users will never be able to connect to the same Ewon modem at the same time.

  • Talk2M Free+ = Enables several users to sign in to the Talk2M simultaneously. However, only one user can be connected to an Ewon modem at a given time. This means that if you have 5 Ewon modems associated with your Talk2M account, you can connect to only one of them at a particular time.
  • Talk2M Pro = Allows multiple users who are logged in to the same Talk2M account connect to the same Ewon modem or different modems (This is the paid Talk2M version.)

 

 

Talk2M Free+

Talk2M Pro

Price

Free of charge

Annual fee

Number of Ewon modems and users supported

Unlimited

Unlimited

Number of M2WEB connections

5

Unlimited

Number of concurrent eCatcher connections

1

3+

Talk2M access control

No

Yes

Data usage per month

3 GB

9 GB+

SMS (e.g. Modem Wake-Up / Alarming)

0

50

Guarantee of service (SLA)

No

Yes

DataMailbox

Up to 500,000 records/month

Up to 3,000,000 records/month


 
The Talk2M Pro plan covers the needs of the most typical applications for machine builders, system integrators and OEMs. Nevertheless, if for some reasons you need additional concurrent connections, data traffic or SMS messages, you can order an additional yearly fee package that includes 1 additional concurrent connection with 2 GB data traffic (Part Number: TM50042).

Most companies find the free Talk2M Free+ version sufficient, as they have a couple of technicians who know which of them is currently logged in to the Talk2M. Nevertheless, there are also companies that have different requirements. Here is an example:

You are a company that manufactures bottle production lines and sells them all over the world. In each of the countries where you are present, you have a partner company that sells and maintains your machines. As the manufacturer, you want to be able to remotely access your machines. Your distributors also need remote access to the machines that they have sold. Therefore, you need a solution that enables you to:

  • Remotely connect to any of your production lines across the globe
  • Provide your distributors with remote access to Ewon modems in their countries
  • Connect to an Ewon modem (PLC), with an expert abroad being connected to the same modem and a Distributor being present at the machine on the shop floor
  • Add or remove modems for your distributors
  • Define Ewon modem access rights for your distributors (e.g. The distributor cannot configure the modem, delete it from the list of modems or change the modem's description. They can only use the modem to connect to a PLC.)
  • Assign modems to particular distributors. For example, your US distributor manages 20 modems in the US, while your distributor in France is in charge of 6 modems in France. Neither of them can see the other's modems.


All the situations above are covered by the Talk2M Pro version.

 



Main Talk2M Pro Features

  • A remote access system offering 99.6% guarantee of service (max. 4 hours of downtime / year)
  • Communication via secure VPN tunnels between the user and the modem. The same kind of security is implemented by banks for internet banking, financial institutions for transactions and online shops for credit card payments.
  • Multi-user/multi-modem connection – multiple users can connect to multiple Ewon modems at the same time / multiple users can connect to the same modem at the same time
  • Like the Talk2M Free+, the Pro version allows you to connect Ewon modems to the Talk2M via ADSL, LAN, GPRS, EDGE or 3G.

 

Talk2M Hosting

Talk2M Free+ and Talk2M Pro servers are hosted by the company Rackspace. Being one of the top players worldwide, it offers hosting services to all kinds of customers. Rackspace was established in 1998. Based in Texas, it has over 70,000 customers, 25 data centres all over the world and 2,600 servers. Its services come with a guarantee on 100% service availability and replacement of defective hardware within 1 hour.

  • SAS 70 audit – it represents that a service organisation has been through an in-depth, third-party audit of its control objectives and control activities and that it is competent to provide comprehensive, non-stop monitoring and security management as well as to troubleshoot problems of its customers, specifically large enterprises
  • 2009 FORTUNE® – 100 Best Companies to Work For®
  • 2008 FORTUNE® – 100 Best Companies to Work For®
  • Microsoft Hosting Provider of the Year 2007, 2005, 2003
  • 2007 Best Customer Service Organisation
  • Top 50 Best Small & Medium Companies to Work for in America
  • Linux Journal Readers' Choice Award for 2005
  • 2005 Microsoft Hosting Provider of the Year
  • 2005 SQL Server Magazine Readers' Choice
  • 2005 Best Customer Service Organisation
  • Deloitte Technology Fast 500
  • Linux Journal Readers' Choice Award for 2004
  • SQL Server Magazine Readers' Choice
  • Etc.

Talk2M servers provide only connectivity between Ewon modems and users. This means that we are talking about connectivity hosting here, not data hosting. These servers do not store any of the data transferred between Ewon modems and users.


Talk2M Pro Pricing

The Talk2M Pro is a paid Ewon modem remote access service. The annual Talk2M Pro fee that you pay depends on:

  • The number of users that will remotely connect to Ewon modems at the same time – the so-called concurrent connections (there is no limit to the number of users)
  • Additional charges for exceeding the data usage limit, etc.

Every customer has their own Talk2M Pro contract with the company Ewon, with the annual fee in accordance with their requirements. The contract is valid for one year. The Talk2M service is paid in monthly instalments. Please do not hesitate to contact us for a price quote.

Download

Software

NameTypeVersionSizeDescriptionDownload
eCatchermsi6.5.580.96 MB

The latest version of the eCatcher software for remotely connecting to your Ewon via the Talk2M service (VPN client).

Talk2M Connection Checker for Windows 10msi3.0.72.06 MBThe Talk2M Connection Checker verifies your network settings and indicates if an Ewon succeeds in connecting to Talk2M VPN servers.
Talk2M Connection Checker for Windows 7msi3.0.62.07 MBThe Talk2M Connection Checker verifies your network settings and indicates if an Ewon succeeds in connecting to Talk2M VPN servers.

Manufacturer’s documentation

NameTypeVersionSizeDescriptionDownload
Talk2M Brochurepdf2019-054.30 MB
Talk2M Pro – Account Configurationpdfv2.12.22 MBHow to configure your Talk2M Pro account
Talk2M Pro – Ewon Configurationpdfv2.11.35 MBHow to configure your Ewon so that it can connect to your Talk2M account
Talk2M Pro – Remote Connection Quick Startpdfv2.0758.96 kBThis short guide explains how to use the Talk2M Pro to connect to your Ewons and access devices behind them.
Talk2M – Getting started on Service Free+pdfv2.01.55 MBHow to establish remote connection to a device through your Ewon using the VPN tunnelling utility Talk2M Free+
Ewon Configuration for Internet Access Using the Wizard pdfv1.11.17 MBHow to use the Ewon wizard to easily configure your Ewon for it to be able to connect to the Internet
M2Web – Browser-Based Mobile Remote Accesspdfv1.31.48 MB

How to configure your Ewon on your Talk2M account to enable M2Web access (via HTTP, VNC or remote desktop)

M2Web – Brochurepdf2019-05398.51 kB
Ewon – Remote Solutionspdfv1.13.57 MBDescription of the four remote solutions offered by Ewon (In English)
Talk2M – FAQpdf2019-0590.39 kB

Brochure in English

FOXON documentation

NameTypeVersionSizeDescriptionDownload
Talk2M – FAQpdf2019-05657.76 kBBrochure in Czech
Talk2M Free+ vs. Talk2M Propdf2019-051.18 MB

The Talk2M Free+ and the Talk2M Pro compared

Other

NameTypeVersionSizeDescriptionDownload
ISO 27001 Certificate (Ewon/Talk2M)pdf2019-05736.24 kB
STAR Certificate (Ewon/Talk2M)pdf2019-05566.51 kB

Videos

1. Remote Access via Ewon Industrial Routers | FOXON



2. Downloading the Software for Setting Up Your Ewon3. Creating a Free Talk2M Cloud Service Account

4. Configuring the ACCON NetLink PRO Compact Programming Adapter & Connecting the S-300 and S7-1500 PLCs

Security - Talk2M Pro

Security - Talk2M Pro: Two Factor AuthenticationSecurity - Talk2M Pro: Access Control
Security - Talk2M Pro: Password Management

M2Web - An easy way to check your machine status from anywhere, at any time

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