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Talk2M Free+

Do you want to connect to your remote PLCs through the Internet? Are you afraid of problems with firewall and router settings? Do you simply want to easily establish a wireless connection to your routers via GSM? Then the Talk2M is the perfect solution for you.

Manufacturer
eWON

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Information

Talk2M is the first secure industrial connectivity service in the cloud. With servers spread out all over the world, Talk2M offers a highly reliable, efficient and secure solution for connecting to machines remotely. Talk2M gathers thousands of accounts and manages thousands of connections per day including full audit trail connection tracking.

Talk2M STAR Certified

STAR stands for Security Test Audit Report. Talk2M security environment is regularly tested to ensure a high security level to our platform, and so ensuring the strongest security posture to our customers. Admeritia GmbH has performed and completed tests on the remote connectivity service Talk2M, including all servers and services. As a result, Admeritia GmbH attributed the STAR Certificate to Talk2M.

Connect your remote sites with Talk2M

Program and troubleshoot PLCs remotely from you PC or laptop using Talk2M client eCatcher

Monitor your installations by accessing your HMI, PC, IP Camera, web pages, etc. remotely from any web browser using Talk2M HTTPS web portal M2Web

Collect your remote data with Talk2M

In addition to Remote Access, Talk2M provides data services such as data collection from remote sites and alarm management which allow performance monitoring and proactive maintenance

DISCOVER ALL TALK2M DATA SERVICES

Powerful and scalable infrastructure

More than a cloud to remote access machines in the field, Talk2M has become a fundamental link in the value chain of the Industrial IoT.

Secure Service

Ewon ensure high security using the "Layered security approach" also called "Defense in Depth Approach". This approach preserves information integrity and confidentiality along with information system availability and resiliency. Talk2M plays a crucial role here as the service is involved in 5 of the 6 layers that ensure optimal security for our "Remote Access" and "Remote Data" solutions.

DISCOVER OUR SECURITY APPROACH

High availability - maximum business continuity

Talk2M is aimed to provide the best possible business continuity of its services. Two options are proposed:

  • Talk2M Free+, relying on several hosting partners
  • Talk2M PRO, relying on Rackspace(TM) and other high-end hosting partners

Talk2M is supervised 24/7/365 by on duty engineers and provide you with a first rate monitoring based on KPIs gathered from all servers thanks to proven and effective monitoring software (i.e. Munin).

Talk2M PRO reaches a rate of 99,6% per year availability with a maximum breakdown of 4 consecutive hours. Talk2M PRO services are guaranteed through SLA (Service Level Agreement).

Worldwide servers and redundant architecture

Talk2M has several servers in different regions of the world: Europe, North America, Japan, China, Australia, India, South Africa, etc. Talk2M allocates the best server location to improve remote access performance and reduce latency between IP packets using eWON IP geo-localization.


Talk2M server architecture is fully redudant with 3 different hosting providers geographically distributed in a way to maximize resilience & separated access servers and VPN servers for an optimized roll-out mechanism.

Mobile platform compatibility

Talk2M is fully compatible with all mobile devices thanks to M2Web. M2Web is a standard service of Talk2M providing secure browser-based mobile access to your remote HMI, web server, PC and panels.

DISCOVER M2WEB

Universal communication

Talk2M support all communication technologies. No matter which communication method is used (LAN, ADSL, 2G, 3G, 4G, LTE, WiFi, etc.), Talk2M will always offer the same user experience and same tools.

Device management

Within eCatcher, the remote access client of Talk2M, users are able to access their Ewon devices after a credentials check in a single click. Talk2M and eCatcher helps to manage Ewon devices and users into groups. The Talk2M PRO account provides a powerful access control process available through eCatcher. Talk2M PRO account administrator can easily grant access rights to a user or users group for a complete site or to a single device. This allows restrictive access to what is really required and thus avoids errors or unwanted remote actions. With the Talk2M PRO, three engineers can establish a concurrent eCatcher connection at the same time.

PLC and HMI remote access

Talk2M is compatible with VNC (Virtual Network Computing) and all standard HMI's running it. Talk2M is also RDP (Remote Desktop Protocol) compatible with all devices running (Windows XP, Professionnal, 200 Terminal Server, Server 2003, Vista, 7, 8 and 8.1).

Connection report

Detailed reports are available including all information required to trace all remote connections (date, time, user name, machine, connection time and traffic).

Download

Software

NameTypeVersionSizeDescriptionDownload
eCatcher v.6.1.2msi6.5.280.57 MB

NEW version. eCatcher – easy, secure, Internet remote access with Talk2M. For Free+ and Pro services.

Talk2M VPN checkerzip2019-054.48 MB

The Talk2M Connection Checker allows to verify if the needed outgoing ports for the Talk2M connection are opened on your Internet connection.

Talk2M Pro connection checkermsi3.0.62.07 MB

Win7 (or XP) 64bit The Talk2M Connection Checker allows to verify if the needed outgoing ports for the Talk2M connection are opened on your Internet connection. It tests the various communication channels available to connect to the Talk2M servers. No real VPN connection is performed though.

Manufacturer’s documentation

NameTypeVersionSizeDescriptionDownload
Talk2M - Brochurepdf2019-054.30 MB
Talk2M Pro - Account Configurationpdfv2.12.22 MB
Talk2M Pro - eWON Configurationpdfv2.11.35 MB
Talk2M Pro - Remote Connection Quick Startpdfv2.0758.96 kB
Talk2M – Getting started on Service Free+pdfv2.01.55 MB
eWON Configuration for Internet Access using the wizard pdfv1.11.17 MB
M2Web - Browser-based mobile remote accesspdfv1.31.48 MB

This document explains how to configure your eWON inside your Talk2M account to allow M2WEB access (using HTTP, VNC or Remote Desktop)

M2Web - Brochurepdf2019-05398.51 kB
eWON – remote solutionspdfv1.13.57 MB
Talk2M FAQ (EN)pdf2019-0590.39 kB

FAQ about Talk2M (EN)

FOXON documentation

NameTypeVersionSizeDescriptionDownload
Talk2M FAQpdf2019-05657.76 kB
Talk2M Free+ vs. Talk2M Propdf2019-051.18 MB

how to choose between Talk2M Frre+ and Talk2M Pro (CZE)

Other

NameTypeVersionSizeDescriptionDownload
Certificate ISO 27001 (Ewon/Talk2M)pdf2019-05736.24 kB
Certificate STAR (Ewon/Talk2M)pdf2019-05566.51 kB

Technical Details

Technical data

 Talk2M servers Cloud computing architecture for high scalability with VPN servers located in Europe and North America. The communication with the Talk2M access server is performed using a Web service implemented with the XMLRPC protocol (over HTTPS).
 Security The VPN security model uses SSL/TLS for session authentication and the IPSec ESP protocol for secure tunnel transport over UDP. It supports the X509 public key infrastructure (PKI) for session authentication, the TLS protocol for key exchange, the cipher-independent EVP interface (DES, 3DES, AES, BF) for encrypting tunneled data, and the HMAC-SHA1 algorithm for authenticating tunneled data.
 VPN tunneling Open VPN 2.0 using SSL UDP or HTTPS. The information exchanged during the communication session is encrypted (SSL - 2048-bit keys), and only authenticated users can connect to the eWON unit.
 SaaS hosting Software as a Service hosting
 Users The Talk2M account administrator manages (create, modify, delete) users. Each user has a username and password.
 Concurrent connections Talk2M supports multiple concurrent connections i.e. the number of registered users who are allowed to initiate a remote connection at the same time.
 Access control Talk2M supports management of user privileges for accessing remote machines. Each eWON unit is a member of one or more pools, while each user belongs to one or more groups. The privileges granted to the members of a pool or a group are defined by roles.
 Mobile/cellular connections Outgoing connections via HTTPS port 443 or UDP port 1194; compatible with standard SIM cards.
Includes a smart text-messaging (SMS) wake-up mechanism Compatible with eFive.
 ADSL or LAN connections Outgoing connections via HTTPS port 443 or UDP port 1194; no firewall issues
Permanent connection between the eWON unit and the Talk2M server
 PC client software Use eCatcher, the Talk2M PC client, with account and login information to access the machines and connect over a VPN connection. Compatible with Windows XP, Vista and Windows 7 - 64 bits.
 Requirements Software: eCatcher, version 3 or higher
Hardware: eWON 2101CD/4101CD, eWON 2005CD/4005CD or eWON 2104/4104 with firmware version 6.1 or higher

 



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